Last Updated: November 12, 2025
14-Day Refund Guarantee
At Cortex Sage, we are committed to your satisfaction. We offer a **14-day refund guarantee** on all new paid plan subscriptions (Pro and Business).
If you are not satisfied with our service for any reason, you can request a full refund within 14 calendar days of your initial subscription payment.
How to Request a Refund
To request a refund, please contact our support team at contact@cortexsage.com with the subject line "Refund Request". Please include the email address associated with your account.
Refunds are processed within 5-10 business days and will be credited back to the original payment method.
After 14 Days
After the 14-day guarantee period, we do not offer refunds for subscription payments. You can, however, cancel your subscription at any time from your "Preferences" section. Your subscription will remain active until the end of the current billing cycle, and you will not be charged again.
← Back to Home